❓ Frequently Asked Questions – Trevaa™

Welcome to the Trevaa™ FAQ page! Below you’ll find answers to the most common questions from our amazing customers.

🛍️ 1. What products do you sell?

We specialize in unique, high-quality items including:

  • 🎞️ Vintage Canon cameras
  • 🎒 Stylish bags
  • 🧥 Carhartt jackets and more!

We’re always updating our collections—stay tuned!

🚚 2. How long does shipping take?

Our standard delivery time is 3–7 business days after your order is processed.
Processing typically takes 1–2 business days.

📦 You’ll receive a tracking number once your order ships!

🌍 3. Do you ship internationally?

Yes! We ship to many countries worldwide. If you don’t see your country at checkout, just contact us and we’ll help you out.

💳 4. What payment methods do you accept?

We accept:

  • Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay, Google Pay, Shop Pay (if enabled)

All payments are secure and encrypted 🔐

🔄 5. Can I return an item?

Yes! We offer 30-day returns for most products.
Items must be unused, in original condition, and returned with proof of purchase.

See our 🔁 Returns Policy for full details.

📦 6. What if my item arrives damaged?

We’re so sorry! 🙁 Please contact us within 7 days of delivery with:

  • Your order number
  • Photos of the damaged item & packaging

We’ll send you a replacement or refund right away.

✉️ 7. How can I contact you?

We’re always here to help! Reach out via:

📧 Email: support@trevaa.shop
📞 Phone: +1 925-498-2698
📍 Address: 3520 Park Street, San Jose, CA 95134

🕒 8. What are your customer service hours?

We respond to emails within 24 hours, Monday to Saturday.